Avnil Anish Chand

GradAIEAust | Information Technology and Telecommunications Specialist
7 Mallina Glen, 3029, Tarneit, AU.

About

Highly skilled Information Technology and Telecommunications Network Engineering professional with extensive experience in IT support and telecommunications infrastructure, specializing in NBN technologies, fibre optics, structured cabling, and wireless networks. Proven ability to configure, install, and maintain complex network systems, consistently delivering reliable, secure, and scalable communication solutions. Seeking a dynamic technical specialist role to leverage expertise in innovative IT and telecommunications projects, driving operational excellence and contributing to advanced network solutions.

Work

Compass group (Melbourne Business School)
|

Event Coordinator

Melbourne, Victoria, Australia

Summary

Coordinated academic and corporate events, managing logistics and stakeholder relations to ensure professional and efficient event delivery.

Highlights

Coordinated 50+ academic and corporate events, including workshops, seminars, and networking sessions, enhancing participant engagement and satisfaction.

Managed end-to-end event logistics, including venue setup, catering, and audio-visual equipment, for events ranging from 50 to 500 attendees.

Facilitated seamless event execution by effectively liaising with faculty, students, corporate partners, and external vendors.

Provided critical on-site coordination and planning support, ensuring 95% of events ran efficiently and professionally.

Streamlined event administration by maintaining accurate attendance records and generating comprehensive post-event feedback reports.

Engtech Network Systems Pty Ltd
|

Technical Specialist - Telecommunications

Australia

Summary

Spearheaded the installation and maintenance of NBN telecommunications networks, conducting site surveys and troubleshooting to optimize system performance and compliance.

Highlights

Successfully installed and maintained NBN telecommunications network systems, ensuring 99.9% uptime and reliable service delivery.

Conducted detailed site surveys, accurately assessing installation requirements and optimizing network coverage for new deployments.

Resolved complex network issues, reducing downtime by 15% through proactive troubleshooting and solution implementation.

Collaborated effectively with cross-functional teams to design and implement robust network solutions, improving system integration.

Delivered comprehensive technical support and training to over 20 staff and clients, enhancing system proficiency and user satisfaction.

Ensured 100% compliance with industry standards and safety regulations, mitigating risks during all installation phases.

Fiji Revenue and Customs Services
|

Technical Specialist (Information Technology)

Fiji

Summary

Provided comprehensive IT support and managed system migrations, software rollouts, and network expansions, enhancing operational efficiency and compliance.

Highlights

Developed and implemented compliance improvement plans, leading to a 20% enhancement in regulatory adherence.

Facilitated the seamless installation of Java applications for ASYCUDA World, ensuring critical system functionality for stakeholders.

Resolved over 1000 IT-related queries annually, serving as primary contact for technical support across multiple channels (phone, email, remote, on-site).

Automated the conversion of manual documents into ASYCUDA World, reducing processing time by 30% and improving data accuracy.

Maintained 200+ office PCs, networks, and mobile devices, ensuring uninterrupted IT operations and user productivity.

Led and contributed to 5+ IT projects, including successful system migrations and network expansions, enhancing infrastructure capabilities.

Fiji Revenue and Customs Services
|

Customs Officer (Enforcement Monitoring)

Fiji

Summary

Coordinated warehousing projects and compliance audits, collaborating with law enforcement to combat organized crime and monitor goods movement at ports of entry.

Highlights

Coordinated 10+ warehousing projects and conducted compliance audits, ensuring adherence to regulatory standards.

Collaborated with internal and external stakeholders, achieving 100% regulatory compliance for all projects.

Performed post-clearance audits and managed operations of 5+ bonded warehouses, optimizing inventory control.

Partnered with local and international law enforcement agencies, contributing to a 15% reduction in organized crime activities.

Monitored and controlled movement of goods, people, and vehicles across 3 major ports of entry, enhancing national security.

Maritime Compliance Unit, Suva Kings Wharf
|

Customs Officer

Suva, Fiji

Summary

Coordinated daily maritime patrols and enforced customs regulations, managing passenger clearance and inspecting cargo to prevent illegal importation/exportation.

Highlights

Coordinated daily maritime patrol duties, enforcing customs regulations and ensuring port security.

Managed passenger clearance for 1000+ travelers monthly at Nausori International Airport, ensuring efficient processing.

Compiled monthly reports and generated inspection reports, providing critical data for operational improvements.

Inspected cargo, luggage, and vehicles, intercepting illegal importation of contraband items on 20+ occasions.

Utilized advanced surveillance tools and technology (X-ray, scanners, databases) to identify and mitigate 10+ potential threats.

Ensured 100% compliance with customs regulations and trade laws, facilitating legitimate trade while preventing illicit activities.

Fiji Revenue and Customs Services
|

Assistant Customs Officer

Fiji

Summary

Completed intensive training for Maritime Compliance Officer, gaining practical experience through onsite attachments.

Highlights

Successfully completed comprehensive training for Maritime Compliance Officer, including 3 months of onsite attachments, to gain practical expertise.

Carpenters Airfreight, Nadi International Airport
|

Customs Clark and Imports Officer

Nadi, Fiji

Summary

Registered manifests and SADs in ASYCUDA World, managing customs inspections and coordinating deliveries at Nadi International Airport.

Highlights

Registered 500+ manifests and Single Administrative Documents (SADs) in ASYCUDA World, ensuring accurate data entry and compliance.

Managed daily customs inspections and coordinated deliveries for 100+ shipments, optimizing logistics and import/export processes.

Western Customs Brokers, Nadi Airport
|

Customs Clark and Imports Officer

Nadi, Fiji

Summary

Registered manifests and ensured compliance during inspections, managing documentation and client communication for customs operations.

Highlights

Registered manifests for 200+ consignments, ensuring 100% compliance during customs inspections.

Streamlined documentation and facilitated effective communication between clients and customs officials for timely clearances.

Volunteer

ST John's Ambulance Victoria
|

Volunteer

Victoria, Australia

Summary

Continues to provide vital first aid and emergency support to the community.

Highlights

Actively contributes to community safety by providing first aid and medical assistance at events.

Maintains proficiency in emergency response protocols and first aid techniques.

ST John's Ambulance FIJI
|

Volunteer

Fiji

Summary

Provided essential first aid and emergency support as a volunteer.

Highlights

Provided first aid and emergency response services in various community settings.

Participated in numerous public events, ensuring safety and readiness for medical emergencies.

Education

Peach Institute
Australia

Advanced Diploma

Information Technology (Telecommunications Network Engineering)

TAFE NSW
NSW, Australia

Advanced Diploma

Leadership Management

Fiji National University
Fiji

Diploma

Information Technology

Fiji National University
Fiji

Trade Diploma

Customs

Certificates

Gas Detection

Issued By

JB Hunter

Asbestos Awareness

Issued By

JB Hunter

Networking Devices and Initial Configuration

Issued By

Cisco

Structured Cabling

Issued By

JB Hunter

Open Cabling Licence

Issued By

Australian Cabler Registration Service

Aerial Endorsement

Issued By

JB Hunter

Getting Started with Cisco Packet Tracer

Issued By

Cisco

Power Awareness Initial

Issued By

JB Hunter

Fibre Tester and Hygiene

Issued By

JB Hunter

Optical Fibre Endorsement

Issued By

JB Hunter

Open Cabling Certification

Issued By

JB Hunter

Construction Induction (White Card)

Issued By

Origin Institute

Advanced First AID Certificate

Issued By

St Jones Ambulance Australia

Skills

Telecommunications Network Engineering

NBN Technologies, Fibre Optics, Structured Cabling, Wireless Networks, Network Troubleshooting, Network Configuration, Network Maintenance, Network Solutions Design, Network Performance Monitoring, Emerging Technologies.

IT Support & Systems Management

Desktop Support, Application Support, Hardware Support, Service Desk Support (L1, L2, basic L3), IT Troubleshooting & Diagnostics, Ticketing Systems / CRM Tools, Windows OS, Microsoft 365, IT Asset Management, System Migrations, Software Rollouts, Java Applications (ASYCUDA World).

Communication & Collaboration

Excellent Written & Verbal Communication (Internal & External), Cross-functional Team Collaboration, Stakeholder Management, Client Communication, Team Collaboration & Mentoring, Technical Training.

Project & Operations Management

Project Planning & Coordination, Logistics Management, Operational Excellence, Compliance Audits, Regulatory Compliance, Documentation, Process Improvement.

Customs & Enforcement

Customs Regulations, Trade Laws, Cargo Inspection, Passenger Clearance, Surveillance Tools (X-ray, Scanners), ASYCUDA World, Law Enforcement Collaboration, Border Control, Compliance Monitoring, Risk Identification.

Office Productivity & Data Management

Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook, Visio), Strong Data Entry, Keyboard Skills, Internet Applications, Database Management, Report Generation, Record Keeping.

Personal & Professional Attributes

Strong Organizational Skills, Attention to Detail, Proven Leadership, Customer Service-Oriented, Adaptability, Flexible with Shifts & Travel.